Recently, we have focused to develop our collection division in order to aggressively pursue a portfolio of general collections for the Ohio Attorney General. This includes the Ohio Department of Tax, the Ohio BWC, ODJFS, and many other state agencies. The general collection portfolio includes a substantial volume of active matters that require continual communication and correspondence; extensive skip tracing to locate people, businesses, and assets; obtain judgments through litigation as required; enforcement proceedings for wage garnishments, bank sweeps (non-wage garnishments), subpoenas, judgment debtor exams, and other discovery techniques. As previously stated, in a very short period of time, we will be rolling out a fully customized software platform to facilitate even more effective and efficient operations of our collection division. The software will increase our ability to process collection matters more efficiently and monitor the performance through extensive reporting tools.
Our firm is one of five firms selected by the Ohio Attorney General to manage the Findings for Recovery (“FFRs”) portfolio for the Auditor of State. We have managed this portfolio for a little over two years and have repeatedly been the largest collector for the FFR portfolio. The FFR portfolio often requires attempting to resolve the claims with the liable individuals, fiduciary bond companies, or the entity’s insurance provider. If the matter cannot be resolved through soft collections, then we litigate in the Franklin County Court of Common Pleas to obtain a judgment.